Why Twisted Miss?

NO BACKORDER SYSTEM. All products displayed on twisted-miss.co.uk are in stock and will be dispatched immediately. There may be a few items of lingerie that are not available immediately. In this instance delivery time will be no longer than three working days.

ORDER TRACKING. You can track the progress of your order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.

FREE Royal Mail Recorded delivery for all orders of £30 or more.

DISCRETION GUARANTEED. All orders are shipped in plain packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.

CONFIDENTIALITY. Payments on your credit card statement will display as TM Trading, giving no indication as to the nature of your purchase. Confidentiality is our highest priority.

SATISFACTION GUARANTEE. We understand that when purchasing goods online they may not be quite what you expected. That is why we offer a 14 day exchange or refund guarantee (Please refer to our Conditions page).

YOUR SUGGESTIONS and comments are valued! In the event that any product purchased should exceed or fail to meet your expectations, we would like you to let us know.